|
A
comprehensive Clubfitting session with Mike Moynahan consists of the
following:
1.
Interview and Present Club Evaluation
I have the
customer complete a Fitting Worksheet (presently I use a combo of Malty's
and Wishon's while I finish my own) and I do a present club evaluation. Then
we review the worksheet and the club evaluation. At this point I like to
give the customer some time to get their thoughts in order prior to setting
a course of action and we set up another meeting to set goals and hit balls.
2.
Setting Goals
The goals set here are a combination of
the goals from the worksheet, the findings of present clubs, and items that
the customer has developed from the first meeting. Here I try to set the
configuration of the new set. The combination of irons, woods, wedges,
putter, and utility clubs. This step is to insure that we are on the same
page and have a plan of action.
3. Hitting Analysis
I conduct the majority of the hitting
analysis in a hitting cage utilizing the Achiever II, Achiever CAM, Tempo
Trainer, Swing Speed Radar, Lie Board, and an assortment of clubs. From the
results of this analysis shaft profile, club length and club lie are
specified.
4. Recommendation/Selection Process
From the goals and the hitting analysis
a clubhead, grip and shaft recommendation is presented to the customer. In
most cases a sample club is made up to aid the customer in their decision.
Once final approval is given components are placed on order and production
phase is begun.
5. Post Delivery Adjustments
After the clubs are delivered and the
customer has had a chance to use them, I check the Lie of each iron and
adjust as necessary. The follow up will reveal if additional adjustments are
needed. Follow Up After quality of product this is probably the most
important step. A happy customer that is kept in contact with is the best
advertising any one can have. I set two weeks as the first follow up date
and then monthly for three months. The referrals are great!
|
